Terms & Conditions

These terms and conditions for software licensing and its services (“Terms of Use”) are a legal agreement between 99isolutions, an Indian corporation with its registered office at Umiya Business Bay, Cessna Tech Park, Outer Ring Road Bangalore, India – 560103, acting on its own behalf or on behalf of any of its affiliates, third-party suppliers, licensors, or service providers (hereinafter referred to as “Company,” “Our,” or “Us,” and

In order to enable its customers to create software for their businesses with the company “99isolutions,” the business that goes by the name “99isolutions” offers a choice of software service alternatives via a single platform.

Any mention of “99isolutions” in these Terms of Use shall be understood to relate to any such individuals who are duly authorized and working on the Company’s behalf. The Company may, at any time and in its sole discretion, delegate any or all of its rights, responsibilities, and obligations under these Terms of Use to such individuals. ‍

These Conditions of Use are electronic records within the meaning of the Information Technology Act of 2000, its implementing rules, and the provisions of several laws relating to electronic records as amended by the Information Technology Act of 2000. These Conditions of Use are generated by a computer system and do not require a physical or electronic signature. ‍

‍The publication of these Terms of Use follows the publication of the terms of use, privacy statement, and rules and regulations for access to or use of any electronic devices and services required by Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Regulations, 2011.

The Client Accepts The Terms Of These Terms Of Use And Any Addendum Or Annexure Made A Part Of These Terms Of Use By Using The Solution. The Client Should Not Use The Solution If The Client Does Not Agree To These Terms. These Terms Of Use May Be Modified Or Updated From Time To Time By The Company, And They Will Be Made Accessible To The Client At [https://99isolutions.com/].

Information About The Website

Customers’ shared information forms the basis for the website’s product delivery. You acknowledge and accept that we are not responsible for any errors or inaccuracies resulting from erroneous information provided to us or from manufacturers’ or suppliers’ alterations to product specifications made without our knowledge. You consent to carry out your own investigation to confirm the accuracy of the data supplied and to assess the suitability of products before making a purchase.

Trade Marks

On this website, you can see both the registered and unregistered trademarks, names, logos, and service marks (collectively, “trademarks”). Nothing included on this website should be interpreted as providing, without the prior written consent of the website owner, any license or right to use any trademark.

Ownership & Copyrights

Customer will not acquire any rights, titles, or interests in any of the 99isolutions (or any portion thereof), other materials, or content provided by 99isolutions under this Agreement, including any Modifications to any of the foregoing (clauses I and (ii) are collectively referred to as the “99isolutions Property”), in each case. The 99isolutions Property will continue to be fully held by the company (or, if appropriate, by its third-party suppliers). The client is not permitted to copy, modify, change, reproduce, distribute, reverse-engineer, decompile, or disassemble any portion of the Service that is owned by 99isolutions or its suppliers. The customer agrees not to resell, duplicate, reproduce, or You may not use any portion of the Service for commercial gain without the prior written authorization of 99isolutions. To avoid any misunderstanding, the 99isolutions Property is “licensed” to the Client rather than “sold.”

Customer's Obligations

Upon the customer’s request, 99isolutions will provide one or more administrator accounts (collectively, the “Administrator Accounts”). These accounts enable the customer to designate their own employees or independent contractors as administrative users (each, an “Administrative User”) for the 99isolutions Platform. According to the Customer, Administrative Users may only access the 99isolutions Platform via the Customer Account. Customers shall not transfer the Administrator Accounts to anyone else and shall not allow Administrative Users to transfer the Customer Accounts to anyone else.

Customers are responsible for maintaining the privacy and security of their accounts. Any harm or loss resulting from your failure to keep your password and other login information secure is not the responsibility of 99isolutions.

The Customer is solely responsible for any and all actions taken in connection with the account, including those that occur while the account is open. Even when content is supplied to your account by other people, you are still accountable for the content you submit and any action that occurs there.

Without limiting the generality of any of the aforementioned, the customer will not allow any person (including customers, administrators, users, or chat participants) to:

Customer Support And Email

Customers can contact the support window of 99isolutions between 10:00 a.m. to 7:00 p.m. on weekdays and other days and holidays. Customers can contact through chat and email through the website using the chat widget or by sending mail to  info@99isolutions.com.

Charges And Payment

The Client shall pay 99isolutions the applicable fees (hereinafter referred to as “Fees”) during the Term in accordance with the payment terms set forth herein and in the pricing section of the 99isolutions website.

It should be made clear that 99isolutions Fees do not include any charges that Third Party Messaging Platforms might levy for utilizing or gaining access to a channel. Such fees shall be the responsibility of the Customer, whether paid directly to the Third Party Messaging Platforms or whether such access is resold through 99isolutions

In either scenario, 99isolutions will inform the customer in writing of any fees that will apply. The customer will then have the choice to accept the fees or reject them and stop using the related channel.

If a Third Party Messaging Platform imposes additional requirements on 99isolutions beyond API integrations, such as but not limited to hosting endpoints particular to that channel, then 99isolutions has the right to charge the customer for this extra service.

Value-added tax, sales tax, consumption tax, and other comparable taxes or duties, as well as any current or future municipal, state, federal, or provincial taxes, with the exception of taxes based on net income, shall be paid, indemnified, and held harmless by the Customer from any and all applicable taxes, duties, withholdings, tariffs, levies, customs, capital or income taxes, or other governmental charges or expenses.

Liability Limitations

The following provisions, which were discussed by the parties and reflect a fair risk distribution, are considered a fundamental feature of the agreement and will hold up in the event of a failure of consideration or an exclusive remedy.

Before any liability arising out of or in any way connected to this Agreement is attributed to 99isolutionsthird-party suppliers, the total cumulative liability of 99isolutions in connection with or under this Agreement will never be greater than the customer’s fees paid in the previous 12 months.

Termination And Term For The Service

The accuracy of the mathematical calculations performed by the service, your satisfaction with the service, its availability at all times and absence of errors, and your ability to utilize the service are all not guaranteed by 99isolutions.

The agreement is made in accordance with the terms and conditions, and it will go into effect on that date. It will last until the subscription to the service expires in accordance with the terms agreed upon at the time of registering on the 99isolutions website.

Either Party may decide to terminate this Agreement and your subscription to 99isolutions services as of the end of your then-current Term by delivering notice on or before the date thirty (30) days prior to the end of such Term.

Comments Or Query

Please contact us if you have any questions, comments, or concerns about the service, the privacy policy, any other relevant terms and conditions, policies, and notices, or the way we handle your personal information.